Sony Handycam DCR-TRV240 Digital Camcorder Logo
Anonymous Posted on Oct 22, 2011

Getting C:31 error codes. Mostly C:31:42 - Sony Handycam DCR-TRV240 Digital Camcorder

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  • Posted on Oct 22, 2011
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Error code C:31:xx indicates a problem in the cameras tape transport system. This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly, a defective clutch in the take-up spool or a faulty rotary mode switch. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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Hi! i am trying to detect a problem in my sony model HCD-GZR777DA when switch it on, after waiting it display c 31 00. where to start please help

31: DPD offset adjustment error .
Contact any service technician. You can't repair this. The error code list to this set:
The meaning of error code is as below:
01: Communication error (No reply from syscon)
02: Syscon hung up
03: Power OFF request when syscon hung up
19: Thermal shutdown
24: MoveSledHome error
25: Mechanical move error (5 Changer)
26: Mechanical move stack error
30: DC motor adjustment error
31: DPD offset adjustment error
32: TE balance adjustment error
33: TE sensor adjustment error
34: TE loop gain adjustment error
35: FE loop gain adjustment error
36: Bad jitter after adjustment
40: Focus NG
42: Focus layer jump NG
51: Spindle stop error
52: Open kick spindle error
60: Focus on error
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62: Read Q data/ID error
70: Lead in data read fail
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80: Can't buffering
81: Unknown media type
Are you confident to do anything with these error displays.
If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
1helpful
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Display Error C:31:42

The Sony website trouble code sais your Camcorder has a problem and needs a power reset.

The remedy in the SONY troubleshooting guide is copied below.
  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
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Dell error code 31

Open Control Panel and then Device Manager (or System, then Device Manager).

Look for a yellow balloon, this should show you which device is giving the Code 31 error.

Then you need to fix the problem by re-loading the driver.
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Why do I get the error code C:32:11 or C:31:42?

Does it try to eject the tape? Try a gentle help on that. The tape may have gotten snarled in the camera.
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