Just install a fresh OS .
Hi Rose,
There could be several reasons for this. lets go step by step.
Step 1, If the laptop has any USB device or USB Cable connected, Disconnected it and try to boot.
Step 2, If the laptop is on DOCK, remove it from Dock and try to boot.
Step 3, Remove the CMOS battery and try to boot the laptop with Power adapter plugged in. if this resolves, it is defective battery
Steps 4. If you are able to get power on the laptop, Insert the Recovery disk you must have received with the laptop.
If none of these steps work, Reply me with more detailed information about the issue.
Regards,
Suhail
Hi i was on my laptop its a Lenovo g550 it shut down and will not reboot the laptop name is just flashing on the screen
Have you tried the steps i provided ?
Yes but not step 4 can't find it :)
Hi Rose,
Usually the recovery disk is shipped with the laptop for windows or System Recovery, however we can still give a try to fix it but this requires a bit of hardware troubleshooting. This may do more damage to the existing problem or may resolve too.
If your laptop is in warranty, you can contact the Lenovo Tech support for help.
Now to do the hardware Troubleshooting, you may need to remove the laptop screws where the Hard Disk and RAM is, and disconnect the Hard Disk cables and Remove the RAM and use blower to blow air and connect them back.
If this does not fix, check the link below for more further troubleshooting help
http://www.laptoprepair101.com/laptop/20...
I even put recovery disk 1 into the CD, still unable to format
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