Help my sandisk will not come on the sandisk logo will appear then goes off

only the logo of sandisk appears and it don\'t work anymore. Even if you press any keys, only the logo is visible.I think it needs to be reformat or something.Kindly help please

I can help you with your Sandisk Cruzer USB drive problem.

Sandisk Cruzer's are fairly unique in so far as they don't just appear in your My Computer window the way that every other USB drive I've ever used does.

Instead, Sandisk Cruzer's use a terribly 'helpful' piece of software that takes time to load every time you plug it in.

Here are the steps:

1. Plug in your Sandisk Cruzer USB drive.
2. Sit back and wait. Don't touch anything.
3. If it is connected properly, the 'slide' bit will light up orange, at first flashing, eventually solid.
4. When the orange Sandisk logo appears on your desktop, the drive is ready to use.
5. Clicking on the Sandisk logo will bring up a menu.
6. Click the 'Explore Drive' option to bring up a windows explorer screen of the USB drive.
7. When you are done with the Cruzer, return to the Sandisk Menu App and select 'Eject' to prepare the USB drive for removal. (Just pulling it out without 'ejecting' it will destroy all your data 1 time out of 50 or 100, so always use the eject feature.)

I hope that helps.

Does it show up under "My Computer" when you plug it into your PC? If so, download and run the Sansa Firmware Updater to update its firmware.

http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834

SanDisk logo appears when stated then screen goes to grey and black. All appears to be frozen.

You may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Remember that you need to back up all of your information before doing the update.

You will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Try taking it back or calling the company where you got it from.Unless of course you got it off of ebay then contact the seller.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Again, select format when prompted. Best of Luck.