Good morning, my Kenmore Washer will not release the fabric softner, no error codes come up, can you help?
The fabric softner goes in during the rinse cycle. If you have a downey ball just drop it into the washer with the clothes in the beginging of the cycle. If no ball then wait till the rinse cycle and pour in the measured cup directly onto the clothes and close the washer.
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Where is the solenoid located?
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