I have the Sandisk Sansa M240, and Vista found a generic driver that seems to work, but I can only see a folder and can't see into it or find the songs that are on the player. I can play them, but can't load any new music, or delete any that is there. I need a new manual and I think there was a program that was used for the music loading that I need. Any thoughts?

SOURCE: can't delete files off of my sandisk m240

hey i know how to fix this it happened to me and i had no idea what was happening you go to settings then to one of the folders in there i dont know what it is called but you can search until you find the one with the auto detect and MSC files on them. Make sure the tick is next to the MSC file and not the Auto Detect

SOURCE: hidden songs?

I finally had to just delete all the files saved by going to My Computer, selecting the device, and choosing Format. It deleted all the files, but at least it cleared out th memory & I can start fresh.

ThaMp3Doctor

• 8597 Answers
• Posted on Jun 07, 2008

SOURCE: Deleteing songs

Use Windows Media Player - you must delete them from the computer by selecting the mp3 player - you cannot delete them from the Mp3 player itself.

SOURCE: how do you delete songs off of a sandisk sansa m240 music player

In My computer right click on the mp3 player and select format..then it will delete all songs..

SOURCE: display says not enough space for music database

Here is some useful information I found on the web - I used it to upgrade the firmware on my daughter's Sansa mp3 player:

Try the Sansa Recovery Tool
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor