Hi well unfortunately you may have a problem please see below...
PUKs, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it. Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account. It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone. If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, You need to go to your Service providers, web site & navigate your way to the specific PUK details for your mobile phone network operator. Usually you have to Register your phone to get a PUK code.
Now IF this isn't the problem, then you may have to perform a "Factory reset" this should put the unit back to "New" as it were, it WILL erase all existing DATA though...Please use the manual below to assist you.http://www.o2.co.uk/deviceinfo/device-pdfs/lgks360eng.pdf
SOURCE: I've tired to set the PIN code for my Nokia 6085 phone but I cannot.
HOLD ON!
You may enter wrong PIN three (3) times only. After that your PIN will be blocked!
To unblock, you need PUK. You can only enter wrong PUK ten (10) times. (This is as documented)
After entering correct PUK, you will be asked for NEW PIN.
So, when it says "PIN blocked. Enter PUK code", you must enter the PUK.
If you correctly enter the PUK, it will asked for new PIN, by asking "Enter new PIN code:". Enter anything you want as your PIN. You will be asked to enter it twice (two times).
From what I read from your post, you have done correctly, but you don't want to enter new PIN. There is no way SIM card/phone will use old PIN. The device doesn't know your PIN. So, you have to enter new PIN.
SOURCE: puk code
Hi there,
Is the password was a Security password, or the PIN/SIM password?
Regarding with your problem, you better call your network provider for
this issue, they can assist you and remotely unlock your phone.
Hope this initial info helps.
micro~
Testimonial: "thanks for helping "
SOURCE: entered wrong pin into my
your puk code is on the sim your network provider can tell you what it is no one else can.
regards
SOURCE: my samsung c3050 phone is
Hi If you changed it and
forgot the security code please contacts your device dealer. They will provide
you the default security code so that you can use your phone. This security lock
prevents thieves from being able to make use of stolen handsets that is why it
can only be unlocked by authorized device dealers. Thank You
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the touch screen to enter my pin wont work so i cant enter my pin. how can i enter my pin other wise?
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