Canon PIXMA MP780 All-In-One InkJet Printer Logo
Anonymous Posted on Oct 09, 2011

Wrong cartridge error code on canon pixma mp780 printer

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brian soufane

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  • Master 693 Answers
  • Posted on Oct 09, 2011
brian soufane
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Reseating the print head is seldomly needed to be done.Press the Open Button (1) to open the Paper Output Tray (2) Raise the Scanning Unit until it stops. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.The Print Head Holder moves to the middle Open the Inner Cover 1.Open the Inner Cover 2.CAUTION: a. Do not try to manually move or stop the Print Head Holder.b. Do not touch any metal parts.Press the ink tank's tab (1), then remove it from the slot (2) IMPORTANT:Handle ink tanks carefully to avoid staining clothing or the surrounding area. Lift up the lock lever and take out the print head.Again, place the print head back in position and press down the lock lever. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot IMPORTANT:a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.b. If the ink tank is inserted in the wrong slot, perform two head refreshings.Close the Inner Cover 2.Close the Inner Cover 1.Pull the Scanning Unit Lever towards you to close the Scanning Unit.Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.Automatically Aligning The Print Head Position:Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].Press <Menu> epeatedly until [MAINTENANCE] appears.Press left or right arrow to select [AUTO HEAD ALIGN].Press <OK>. The print head position alignment pattern prints.Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete. Manually Aligning The Print Head Position:When automatic alignment does not work well, align the print head position manually.Load A4- or letter-size plain paper in the paper support or cassette.Select the paper source with <Feed Switch> button.Press <Menu> repeatedly until [MAINTENANCE] appears.Use left or right arrow to select [ALIGN PRINT HEAD].Press <OK>. A horizontal pattern is printed.Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.A): Column(0): Select pattern number with most solid image Press <OK>.Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].Press left arrow. A vertical pattern is printed.Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.Press <OK> Repeat steps 12 and 13 to adjust column N.

  • Anonymous Nov 28, 2011

    What if this does not solve the problem? These steps were taken and the printer worked correctly for a bit but now the message is back.

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  • Posted on Dec 08, 2011
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What if i did all these steps and it still has wrong cartridge...

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4 Related Answers

Anonymous

  • 240 Answers
  • Posted on Nov 28, 2009

SOURCE: I have a canon mp780. Shows an error code of wrong

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=10444#SupportDetailAct

Click support tab. Type "error wrong cartridge" - follow directions in results

Testimonial: "Thanks for the help. "

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don_farr

Don Farrell

  • 1018 Answers
  • Posted on Mar 10, 2010

SOURCE: I changed my Canon PIXMA MP780 3e cartridge, and

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Don

Anonymous

  • 2306 Answers
  • Posted on Nov 18, 2009

SOURCE: Canon Pixma MP780

You get that message when the printhead goes bad. It's not the ink cartridges. You need a new printhead
# QY6-0049-000 around $60.00

Anonymous

  • 118 Answers
  • Posted on Apr 29, 2010

SOURCE: Wrong cartridge message

go to canons website for troubleshooting your printer, fastest and quickest way to resolve this. good luck
secondly, in the applications folder on your system should be an icon for your printer. dbl click, this might be able for you to find out cartridge settings. good luck

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secondly, in the applications folder on your system should be an icon for your printer. dbl click, this might be able for you to find out cartridge settings. good luck
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