This is and
excerpt from "
EphMusicFan" on the Real player forum. Original link is also below.
" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.
If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx
Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11
SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format
Runtime 9.5 and 11 (KB941569)
Open Rhapsody
From 'My Account' menu select
de-authorize computer
Close Rhapsody
To delete the
mcs.rma file:
1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the
mcs.rma file.
5. Right-click
mcs.rma and select Delete.
6. Close the window.
To delete the basi3260.dll file:
1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the
Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.
on
sansa Clip itself, disconnected from computer, go to settings, then choose format
Make sure Rhapsody, Windows Media Player, and all other media programs are closed
download firmware
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto
sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)
disconect
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)
reconect
open
sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))
disconect
put in mtp (under USB mode on settings menu)
Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)
connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on
sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on
sansa clip icon in Rhapsody, select 'reset secure clock'
right click on
sansa clip icon in rhapsody, select authorize device
wait while
sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)
disconect
reconnect
wait a while updates finish
disconect
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.
download one new track from rhapsody you never have downloaded before
reconect
transfer that one track to clip
wait for all updates to finish
disconect
verify account, dates on device, check that the track plays properly"
Hope that helps.
http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=26724
the music DB space is full
I have a similar problem with a USB drive that somehow got deleted and when trying to format it states the flesystem is raw and is write protected - any clues?
how to format raw sandisk 250 hard drive with window xp.i couldnot use this mp3 player after i used this device to transfer files from one computer to the other.after transferring the file,i deleted the file and connected to a computer through usb port.The sandisk 250 displayed the following massage"not enough space for music DB.Please free 4MB.".There was no way for me to achieve this because i did not know how.The properties of this device showed the following information:
file system: raw
used space: 0 bytes
free space :0 bytes
capacity: 0 bytes
when i brought this sandisk 250,there was 2 gb capacity
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