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Anonymous Posted on Jun 03, 2017

I am getting continuous black smudge/lines appearing on all print outs that gets steadily worse as we print more copies in one run. I have changed the black image drum and it cleared the problem for about 10 copies of A4 then it started to get steadily worse again to the point where it was depositing a coating of black all over the transfer belt. I am awaiting a new transfer belt but I am confused as to why the new drum fixed it short term. This is driving me mad!.... please help

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