Scanner message "you need to run device software"

Check using a new USB cable. Unplug everything else plug into USB except for mouse and keyboard. If not work. Un-install driver and software. Download driver and latest software. Reinstall printer using driver only. Then use Paint to test it.

Hello... It appears that it's not an uncommon problem. One workaround would be to use the "Scaner and Camera Wizard" that comes with Windows. You can find it in XP in the start menu-accesories. In win7 you press the start button and type scanner, you will have a list of programs, documents and other files related to the scanner, use the first one it finds. The only draw back is that you won't be able to use some functions, can't tell you which as i don't have the device.What windows version are you using?

Hello there,
The solution to this problem simply requires you to connect the nuvi to a computer. The start up files are corrupt, therefore causing it not to run properly.
You will have to download the web updater of garmin on your computer, then you connect the nuvi using the usb cable to the computer, then you update the software of the device using the webupdater.
That is how to solve the problem. Other than that, nothing else. Just try to get a friend with a PC to do this for you.
Hope this information helped. Goodluck Elect_Comp

Hi

Try a different cable to connect to the PC.

Try downlading updates and security patches from here.

If these don't work, power off the scanner > disconnect the connection cable > uninstall all components of the HP Programs in Add or Remove programs > restart the computer > reinstall the scanner drivers and programs > restart the computer > power on the scanner > reconnect the cable > test again.

If none of this works, the device may be faulty.

I hope this helps.

Cherokee, You must first disconnect the device. Then uninstall the drivers. Reboot the computer. Reinstall the drivers. Reconnect the device and allow Windows sufficient time to auto detect and load up the drivers. Then only will the scanner work properly.

http://www.google.ca/aclk?sa=l&ai=CRrYzfBYETt6VIIKgsAOqq7D-C_DGj7AB6pHj7w6lpJsqCAAQAigCUPvLrrP4_____wFg_ZD5gMwDoAG2sOHqA8gBAaoEFk_QgNChYHnWZpKRQLX_JYHBJQrQtcU&sig=AGiWqtw2Rln2GwqEY37zIUwuwkW0QVFmQA&ved=0CBkQ0Qw&adurl=http://xpdrivers.com/ad.cfm%3Fad%3D3895105114%26source%3DAdwords%26adgroup%3D3-18-Printer.18_2070_HP_Printer%26kw%3Dhp%2520drivers%26dsmd%3D2070

Hi this should work for you. Download and run. Goodluck.

Search on-line see if you can get an-updated driver for it. Some windows updates remove old drivers.

The best way to scan images to save on yourcomputer is to use the scanner software on the computer. Not the scan functionon the scanner.
You don't say what type of scanner software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned

Try upgrading to v4.02 driver. You may need to download 4.0 first as 4.02 may only upgrade from 4.0. The scanner runs with v4.02 on my Mackbook pro but I can only scan using the slide adapter and the film holder at present. The film adapter will not work but i'm not sure if this is a hardware or software problem.

If reinstalling the drivers doesn't work. Try manually adding the device.
1. Start>Control Panel
2. Under Hardware and Sound click, Add a device
3. From there you should see your Printer/scanner. Go thru the prompts and it should be able to find and install the drivers from manufacturer site