When playing DVD movies, the people are not heard, but background sounds are.
Check your speaker connections it sounds like you have a 5.1 or higher sound system. 5.1 means left front speaker, right front speaker, center speaker, right rear speaker, left rear speaker and subwoofer.
Voices in movies all get channeled to the center speaker (you can usually hear it a bit from the right and left front speakers as well). If your center speaker is disconnected or not working, you will only hear the background sounds.
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