Hello and Welcome to FixYa!
I don't know if you had the updated version of their PC Suite, if you have it and the error is coming-up then there must be the issue with your Operating system, but there are chances you haven't got the updated version of the suite which is Windows7 compatible. Kindly download it from
here, its a direct download link from the vendor's site. Better uninstall the previous one before installing this.
I hope you will come up with some solution now.
If you have any more questions, do remember one word i.e;
FIXYA
Concerned, Nooh
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