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Hello, Your belt is not properly connected. Here is the instructions to properly install the belt on the main power nozzle. It works exactly the same way as the shampooer head, so this should be of help...
The Kirby shampooer deposits the foam onto carpet,and works it into the carpet with the shampooer brushroll.After the carpet is dry,use the vacuum itself to pick up the dry foam and dirt.The Kirby Shampooer is not an extraction shampooer
You are missing a wee screen that fits on the hole where the little hose plugs into the tank. Check inside the hose end or down inside your shampooer box. Here's a link to my online Kirby shampooer instructions...
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