Contact number for technical support for AL-800 copier machine

Question edited for full 'make model (what it is)'.
Question moved to a Robinair category.

Contact their Technical Support Line

Contact Us - Robinair

https://www.robinair.com > contact-us
Customer Service Phone: 800-533-6127. Fax: 800-283-8665. Email: [email protected] ; Technical Support Phone: 800-533-6127. Fax: 866-259-1241. Email: ...

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Contact Singer in the United States:

1-800-4-SINGER (1-800-474-6437)
Monday - Friday, 8am to 8pm
Saturday, 8am to 2pm
(Central Time)

Possible additional source of Singer Sewing machine manuals you could email. (I did not locate a model of Singer using http://www.google.com to search with that model number AL 06070)

https://www.sewingpartsonline.com/singer-sewing-machine-instruction-manuals.aspx


https://www.sewingpartsonline.com/contact-us.aspx

To contact the Customer Contact Center by phone: UAE: 800-Samsung (800-7267864) BAHRAIN: 8000-GSAM (8000-4726)Customer Service and Technical Support Operation hours. Sunday - Thursday : 8:00 AM - 5:00 PM

The Sharp AL1631 takes a Sharp AL 100TD cartridge (hi-yield), or a Sharp AL 110TD cartridge (standard yield). IBS still has them, there phone number is 800-8810226.

Check the machine for a **** or dust glass above the drum.
Check and clean coronas, the wires and shells may be dirty reducing charge.
Run a few white copies, to check of the toner / carrier ratio is low.

Hope this is of some help.
Ed

H2-0 Fusing unit temperature error
H4-0 The fusing unit doesn't heat up.
***ALWAYS DISCONNECT POWER WHEN WORKING ON MACHINE***
You have to reset fuser errors with simulation 14.
SM 5-1 should turn the lamp on. If lamp blinks on and off it is the thermistor, if it does not it is the lamp, but check the contacts on the lamp/fuser -- they have been known to erode.
Also check thermal fuse, if defective replace.

You have to contact Xerox technical support to change the language on this machine.

Here is a link to download the guides for this machine:

http://www.support.xerox.com/go/results.asp?Xtype=docs&prodID=DC12LP&Xlang=en_us&Xcntry=USA&prodName=DocuColor%2012%20Printer

Customer Technical Support Center:

1-800-821-2797

Hours of Support - 24 x 7

Have the Serial Number written down before calling.

Is "CH" steady or flashing? If it's steady, the door is not shut properly.
If it's flashing, the machine doesn't detect the presence of the toner cartridge (defective toner cartridge). Try another toner cartridge (an empty cartridge will do).

To get the blue handle to stay locked sometimes takes fiddling with it when the cartridge is in.

An L100 would cause that error code. there is a scanner lock located to the left of the machine.