You can find information here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx?model=AL-800
The USA support number is 1-800-237-4277 (1-800-BE-SHARP)
Other numbers are at http://www.sharpusa.com/CustomerSupport/ContactUs.aspx
But the model is old enough that there may not be any phone help available.
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