Possibility cartridge print head dry.
Solution 1:
Do a clean process cartridge automatically. Press START - Control Panel - Printers and Faxes - HP Deskjet d2360 right click and select Printing Preferences - Select the Color tab - select Printer Services - select Clean cartridge, wait for the cleaning process is completed - Perform Test print. If the print test results, has good graphics, press Finish. If the graph is not clear or drop out, repeat the cleaning process once again.
Solution 2:
1. Open the cover printer, cartridges will move to the middle position.
2. Remove the cartridge (be careful, do not touch the element cartridges or print head by hand), then stick the tip cartridge (print head) to clean water
3. Then, attach the print head to a tissue paper. If there is a tissue paper used in ink (black cartridges, black block lines, and color cartridges, three color red yellow blue lines), means the flow of ink to the print head is normal. If the tissue paper no trace of ink, attach back into the water, repeat the above process.
4. After process is complete no.3, clean the cartridges with a tissue paper (careful, do not touch the element cartridges or print head by hand, because it will damage the cartridge). After cartridge clear of the water, insert the cartridges into printer.
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