Hi
Have you tried resetting the printer ?
Although I am an HP employee, I am speaking for myself and not for HP.
Simply turn printer off. Open door. With a flashlite, look inside to
the right side where you'll see a small tray that slides forward and
backwards. This is the cartridge cleaner. Push the tray forward (away
from you) until it stops then move it backwards until the little black
tab on the right is 1/2 inch from the metal part of the carriage. Close
the door. Turn printer on. All done. Print something.
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