Lens will not retract and battery charging light does not come on

This can happen when you use a battery that is almost without charge. Please remove the battery and charge it, before placing it back. Then be careful not to touch the lens, till the camera has a chance to retract it.
After you place the battery the lens should retract.
If the battery is really charged. You should not think it is charged, because you had it on the charger till the light indicated battery full.
There is also a chance you stopped the lens while it was coming out. A sensor detected this. To avoid damage to the lens construction, the camera switched off automatically. Also remove the battery and after a few seconds replace the battery and switch on the camera. Careful you don't touch the lens again.

Hi,

This indicate that there will be some problem with your camera Lens. Try to follow these steps to resolve the issue:-

1) Switch the camera OFF and then ON again. (May be your camera lens is struggling to extend)
2) Load new or fully charged batteries.

Else your device need service (repair)

Rating the solution is highly appreciated....Good Luck

Hi,

Please view my FixYa tip on this subject for a complete walkthrough of the potential causes and solutions.

http://www.fixya.com/support/r3556007-camera_lens_stuck_or_wont_retract

Many thanks for using FixYa.

Are you using the recommnded battery KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7004

first you need to do make sure the battery is fully charged., now if you if this solution will not resolve the issue it means that the Gear Lens is defective thats why your Lens will not retract and camera will not stay On. you need to call kodak to send your camera for repair call toll free 1 800 235 6325., Gudluck!

Everytime I try to turn it on, the lens comes out for about a second, the camera beeps 3 times, the lens retracts and the camera shuts off. The battery is completely charged and the camera is only 4 months old. HELPP :(

If this camera has a rechargeable battery in it You Will Have to Get a new battery for it(Your Description indicates a Bad Battery Cell). If it uses AA Rechargeable Batteries they will Need to Be Replaced.

If the lens is stuck out extended you may want to call Olympus Customer Service to discuss repair process and pricing. If the battery is fully charged and the lens still stays extended then this is a clear repair issue as something in the lens assembly has failed. Their telephone number is 800-622-6372 option 2 and then option 3

Camera (with new rechargable batteries) won't let the lens come out or if it does it instantly retracts.

hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne
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