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Remove the head by removing the cartridges and lifting the leaver on the cartridge holder.
Then follow the steps in the link below.
http://www.fixya.com/support/r3986425-unblock_print_heads
Re-Install and try again.
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GM
Green and yellow is a service error, but it flashes a longer green, and then the green yellow flashes, and a longer green again. You need to count the number of yellow-greens in between the longer green flashes, to know the error code.
You probably have to clean the print head itself, witch seems to be a common need. Just take the print head out and clean the outputs with a Q-tip and distillated water. If tha doesn't work, let it soak in about a 1/4 inch of distillated water for a day or two and it may unclug the openings. Good Luck.
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