Conference problem ( polycom sound station premier) I dialed the first call and pressed conference button when I dialed second call the first call hang up .

This will depend upon whether your Polycom is connected to a PBX system or using a public landline. If using the Polycom through a PBX you may need to consult the system admin as you will often need to enter a 'conference code' before you dial the second party ie.

1. Dial the first party and ask them to hold
2. Press the Flash key
3. Dial the conference code for your system ie. #46
4. Dial the next party and ask them to hold
5. Press the Flash key twice and all parties are joined.

If you are using a public landline (ie. home phone line) then you will be limited to the conference services that your phone company provide and these are usually also accessed via a code. There are also conferencing services that for a fee you can dial into and follow the prompts to austomatically arrange your conference call.

yes do a full reset and reprogram for new phone number and all settings when you move phones

No it can't. One call at least must be dialed out to. Try using a conference bridge service if you want to have multiple parties call in to you. Then you and all guests only need to call bridge number which is usually toll free.

The Polycon Sound Station Premier coference phone is an analog device. You need to connect it to an analog port on your phone system.

egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

You need to update the flash timing on your Soundstation to match what is on your PBX.

Check out http://knowledgebase.polycom.com/kb/search.do?cmd=displayKC&docType=kc&externalId=10964&sliceId=SAL_PUBLIC_1_2&dialogID=2075496&stateId=0%200%202071605 and http://knowledgebase.polycom.com/kb/search.do?cmd=displayKC&docType=kc&externalId=11208&sliceId=SAL_PUBLIC_1_2&dialogID=2075496&stateId=0%200%202071605

Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.

thats very simple,simple when you press CNF dial the number when the call recieved press join & the number 3 for a two sec .you will be connected

How can I add 3 other people on the conference call using a Polycom Soundstation?

The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station.  On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button.  Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.  If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps.