Question about The Companion Group Kozy World Portable Companion Heater

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Kozy world propane wall heater pilot will not light

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This can be caused by several things:

1. The inline gas valve running to the the heater is OFF. Turn the valve ON.

2. The gas control knob on the heater is not exactly in the PILOT position. Unless the knob bottoms
out and you feel strong pressure (other than spring pressure) pushing back at you. It's not exactly
in the PILOT Position. Once the pilot lights, hold the control knob in for 30 seconds to 60 seconds
to allow the Thermocouple to full heat.

3. The pilot is dirty and needs to be cleaned, as do the burners.*

4. The LP Gas Tank is empty or to low to maintain te proper gas pressure.

* Here is a link to a demonstration on how to properly clean the pilot & burners.
http://www.desatech.com/techDocs/Cleaning%20Demonstrations.pdf

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Posted on Sep 23, 2011

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Pilot light comes right on but immediately goes off when I turn thr knob on. I was told that large propane tanks have oil in the gas and a filyer shound be used. The small coleman type spin on cans don't have oil in the gas. Unknown if this is true. Ron

Posted on Apr 16, 2013

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Posted on Jan 02, 2017

  • 221 Answers

SOURCE: Kozy World propane wall heater

The ceramic "bricks" need to be heated evenly. Since 3 are good, I would have to assume the other two have a restriction. Maybe a spider in the orifices, If  you can access the "jet" where gas comes out, try using a paper clip or something similar to clear any blockage. If that wont do it, pull the burner, remove each orifice and clear. Good Luck

Posted on Dec 30, 2009

Testimonial: "Thank you very much for the info. There was some trash around the opening of the 2 jets. I cleaned them out with a tip cleaner and now it works fine."

TheMobilian
  • 8220 Answers

SOURCE: pilot light is very small

Probably dust in the pilot safety ODS chamber. I like to flush the pilot with rust buster. but shop air will work. More here

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Posted on Oct 09, 2010

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1 Answer

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From what you have described there appears to be dust, dirt or pet hair in the pilot or the pilot tubing, as well as the Oxygen Depletion Sensor (ODS). OR your heater may be the wrong gas type. In other words, you have Propane Gas and the heater is a Natural Gas heater (or vise versa). Look for the manufacturers tag on the side or back of the heater. It will tell you the model number, serial number and gas type. Even with this, on rare occasions, the manufacturer's plate may be incorrect. The only way to be sure is to remove the front cover of the heater and look at the control valve. It should be marked LPG or NG.

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You need to clean it out. Take the wall heater down and use a air compressor to clean out the gas system. Also clean the orifice out. Make sure that the chamber is clean and clear of spider webs and dust.

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Probably dust in the pilot safety ODS chamber. I like to flush the pilot with rust buster. but shop air will work. More here

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Kozy World propane wall heater


The ceramic "bricks" need to be heated evenly. Since 3 are good, I would have to assume the other two have a restriction. Maybe a spider in the orifices, If  you can access the "jet" where gas comes out, try using a paper clip or something similar to clear any blockage. If that wont do it, pull the burner, remove each orifice and clear. Good Luck

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The pilot light on my kozy world ventless wall heater goes out after it burns for a while. Even quicker when the blower kicks on.


weak pilot flame: should wrap around therocouple.
blue flame with yellow tip not yellow and lazy.
if flame good replace thermocouple

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2 Answers

Kozy world propane wall heater. The pilot light will work


Sounds like you have a common problem with infrared heaters. They are very dust sensitive and they will light and then go out when they are dusty. If you have already tried to blow it out at home you need to take the heater to your propane dealer who will take the heater apart and blow it out correctly. They will then hook it up to their gas line and make sure that the problem is fixed. I hope that you haven't blown up into the bottom of the heater where the gas line is connected. There is a diaphragm up in there and if you blow into it you risk messing it up to where it won't work at all.

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