It is a common fault that the drain fails to work in most machines in a period of time and is the most problematic fault in a washing machine. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that water has leaked then as the drain hose pump/valve and fittings are located on the underside of the machine it is important that you look for possible leaks here. In some cases the drain hose would be clogged at the drain end to outlet of the house and so there will be back flushing resulting in overflow to the outside. Also the drain pump/valve can be clogged. Now remove the drain hose clamps and remove the drain pump/valve, clean the drain pump/valve, use back flushing to clear off all dirt. Now test using power to see if this works and can be simulated. When refitting, the hose must be tightened properly. If the pump/valve does not work even with power then it must be replaced. If there is intermittent power to the drain valve/pump then the program controller unit is a suspect. Cleaning a pump: http://www.youtube.com/watch?v=zKjKi50YBpI&NR=1&feature=fvwp Finally the washer must be placed with a tilt- use a spirit level- so that all water will drain to the outlet port and thereby there is no residual water remaining. Replacing the pump on a Bosch machine, please check this link for tips: Thank You for using fixya
Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
If the washer will not agitate, spin or drain it's a motor problem, capacitor or a broken motor coupler. It's either a loose wire connection on the start circuit or failed contact in the timer. When you say that the motor hums during spin, that would indicate that the motor has run voltage, but it has no start voltage. It needs both start and run voltage in order to get the motor started and running. The start voltage gets the motor started, and once started all it needs is run voltage to keep it running. The only difference between agitate and spin is that the polarity is reversed in order to start the motor in the opposite direction. The reversal of the polarity is controlled by timer contacts 7 and 14.
Most likely it's a timer or loose wire connection.
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