Dell Photo 964 All-In-One InkJet Printer Logo
Posted on Jun 23, 2017
Answered by a Fixya Expert

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My printer says there is no communication available

My printer was working a couple of days ago....i haven't touched it since and i tried to print something today and it says that the communication is not available and says to try disconnecting and reconnecting the printers power cable and USB cable or just restart your computer, but i did all of those and it still doesn't work. My scanner works and the printer will print a maintenance page, but it won't print anything from my computer. help me

  • 2 more comments 
  • Anonymous Sep 18, 2008

    my printer says there is no communication available problem, and notify you when a new solution is offered.

  • MarioYoong Sep 19, 2008

    I Have the same problem and seem to come on after my Window XP Pro was updated to SP3. Tried all the suggestion such as unplug switch on & off, re-boot and even uninstal and reinstal the Dell 964 Driver - still not good. I called Dell Phone support and was told that may be the SP3 (like same problem found in the Vista) but they cannot offer solution for now.
    I instal the Dell 964 driver onto my Laptop (with Window XP SP2) and it is working fine. So for the time being I am using the printer with the laptop.
    Suspect the SP3 update similar to the Vista. Will appreciate if there can be a solution by some expert.
    Mario Yoong

  • scionchick26 Feb 01, 2009

    the computer is saying "problem communicating with the printer" it told me to restart the computer, unplug and replug in the power cable etc. i did all that and it still does not work. i need help....

  • king bebe Feb 13, 2009

    my printer says no communication


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1 Answer

richie46

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  • Dell Master 12,962 Answers
  • Posted on Jun 23, 2017
richie46
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Could be a driver issue. Try reinstalling printer driver and see what happens. Also do a hard restart on printer.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 20, 2007

SOURCE: Lexmark X 1270 Can not Print

try reinstalling the driver

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Anonymous

  • Posted on Sep 18, 2008

SOURCE: Lexmark x5470

I have no CD in order to reinstall the USB device. The machine copies and now prints, but not scans!!

Anonymous

  • 85 Answers
  • Posted on Jul 29, 2009

SOURCE: Dell Color Printer 725 - Communication Not Available

I have seen that in most of the cases (with lexmark and dell printers) it is fixed by reinstalling the printer software. Be sure that you completely remove the older drivers using the cd or using add/remove programs.

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