I have a Dell Inspiron 1545 laptop, and my computer would not boot up. I then ran a diagnostics test, and it came up with the error code 2000-0123. What is the problem, and what should I do?
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this is a bios level error, you should still be able to run the system. this code is something you get when you hit F12 and run the diagnostics? or is this a blue screen error? you are probably going to need to boot to F2 (setup) then hit "Alt e" Alt F then Alt B the system will beep on the alt f but that's ok once this is done hit esc, save changes and reboot and see if you still get the error
Hi It seems that the Hard Disk is disconnected from it's connectors It needs to be fixed and installed correctly. To do that, there are screws in the back, remove them and disconnect the hard disk, and reconnect, fix it correctly. If it's difficult to you, go to technician to do that.
That error code is indicative of a primary battery permanent failure. There may be a connector problem but not likely. Your best bet is to replace the battery.
If you are uncertain, try finding someone in your vicinity with the same type of laptop as yours and ask if you could test their battery on your computer.
Your hard drive is defective or the circuit (system-board) that controls it. It's cheaper to replace the hard drive then the system-board to see if that's the problem. If it's under warranty Dell will replace either parts.
screen display on my Dell Inspiron 1545 with MS XP OS- Then I ran diagnostics and got this result- "DST short Test-Failed-Error code-2000-0151 Error message: Hard Drive 1-incorrect staus 3E. Please help fix this problem. Thanks
It means "DST Log contains previous error(s)."
Dell Support says “If the diagnostic test reports one of the above errors, refer to Dell Troubleshooting Wizard: "Hard Drive Fails the Diagnostics" Wizard ID: 324398”
-check the system battery information and charger information of the computer; restart the computer, while the computer is booting up, press F2 repeatedly; check "battery info"
-if it stated ac adapter = unknown device ; update the BIOS (-visit support.dell.com -click on drivers and downloads -click or choose by service tag -download the BIOS and install it on the computer)
-check information after updating; if same message AC adapter = unknown device; call manufaturer for a replacement AC adapter, if status has changed it is a battery problem or motherboard, contact manufacturer to test battery
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