Try to disable Error Correction Mode (ECM).
to do so:
Press Menu
.
Press the Right Arrow
(>) until Advanced Fax Setup
appears.
Press Enter
.
Press the Right Arrow
(>) until Error Correction Mode
appears.
Press Enter
.
Press the Right Arrow
(>) until Error Correction Mode ON
or Error Correction Mode OFF
appears.
Press Enter
.
Send another fax to verify that the ECM is enabled or disabled.
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