SOURCE: One year old coffee maker won't brew
I had the same problem, only this happened on the last 3 dcc-2000 I purchased. I called customer service today, and they informed me that there is a 3 year warranty on this product. Wow... This time they really helped. I have made 2 phone calls to customer service, and was put on hold for over 20min. each time they found out what machine I was calling about. Call customer service, and don't give up!
the number is 1-800-726-0190. you will need the serial # from the bottom of the unit (stamped in) and the model #.
good luck!
Bob
SOURCE: Fill beans message keeps coming up on jura capresso impressa s9
You need to open the grinder, it`s probably packed with old fine powdered coffee that blocks the outlet. Clean this out and try again. Since it works normal when you use pre-ground coffee, there shouldn`t be any problems with any other parts.
Let me know if you want a description for have to open and clean the grinder.
Good luck!
SOURCE: How do I disassemble and clean the brew unit motor
I have some good instructions I downloaded from www.kaffeestudio.com . They are in German, but with many pics. If you are technically adept, then it is really no prblem. You should put in new o'rings and lubricate with the food grade silicon grease before reassembly, otherwise it won't be long before you are doing it again. Give yourself about 3 hours to perform this task the first time. One thing to remember. The cleaning tablets tend to strip the lubrication from the brew units, subsequently binding up the brew unit, sometimes tearing the o'rings and giving the malfunction 8. Plan on this being an ongoing maintenance exercise. Plan on at least once every year or two to have to do this.
SOURCE: Beans are too oily
This fixes almost all the "beans will not feed or beans will not grind"
problems caused by coffee bean dust packed in the burrs. Oily beans
cause this problem more fequently.
a. Pour all the beans out the top.
b. Open the settings up all the way and see what else can be poured
out. Use your shop vacuum to **** grounds out the spout and backward
out the bean bin.
c. Pour in some instant rice and start grinding. Reduce the grind to
a small setting like six and then open the settings all the way again.
(The grinder will not start at a low setting with the rice in it. If
you let it stop, open the settings to about 16 before trying to
restart.)
d. Pour out the rice and vacuum out the ground rice.
e. Adjust the grinder to your favorite setting and try a coffee grind.
Grind until most of the rice dust is expelled (any remaining trace of
rice dust will not affect the flavor of the coffee).
SOURCE: Water doesn't come down when brewing
I had the same problem, and it turned out it was the top needle that was clogged. I used a safety pin to clean out the needle and it worked again . . . I descaled immediately, just in case it needed that too. I am back to coffee goodness!
All Jura machines in the series C, E, F, J, S & Z models have the same problem. The Jura recommended maintenance is insufficient or erroneous:
1- When new machine is set up, the owners click OK for use of Filter cartridges. This helps only to display reminders for replacing the filter.
2- The instruction also advises, regular use of Filters, eliminates descaling the machine. That is not accurate. Reminders for descaling are delayed or eliminated. This allows accumulation of Calcium deposits in the entire hydraulic and coffee system.
3- Cleaning tables recommended & sold by Jura do not remove Calcium deposits in the coffee/water passages. The automatic descaling method recommended by Jura also leaves the coffee side of the machine unclean. The error message in your machine is due to Calcium deposits in the Brew group, coffee outlet & the faucet dispensing coffee in the cup. I suggest all Jura machine owners should manually descale machine. Manually descaling includes use of 6 to 10 rinse cycles with descaling solution in the water tank. The error message "Clean Machine" is accurate & pointing to descaling the Brew group, coffee outlet tube and coffee dispensing faucet by using rinse cycles.
After the rinse cycles are complete, refill Descaling solution & continue descaling the rest of the machine using hot water dispensing function, until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine.
Services Unlimited Inc Parts Guru Since 1988
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
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