The small spring inside my hitachi wand has stretched where do i get a new on . I have contacted hitachi direct and they will not help as its an import.

Super easy fix. The drive spring gets twisted when bearing in vibrating head seizes due to moisture. Spray wd40 on the seized bearing and reinforce the spring drive with a pickup stick down the center. Happy wife happy life.

You're bummin'...
1) That's the drive spring and is specifically made for that exact function and no hardware store spring is going to work, even IF you could find the size.
2) Normally (not always) when that spring goes its the symptom, NOT the cause. Just like when a fuse blows - it blows because something went wrong. In this case its usually because the bearings in the vibrating head have seized up. This can happen because of normal wear (it gets used how much???) or as is often the case, it gets exposed to moisture from (Fill in your own TMI here_________)

PREVENTING THE LATTER:
**DANGER! THIS DOES --NOT-- MAKE IT ANY SAFER ELECTRICALLY THAN IT WAS TO BEGIN WITH!!! You have no business using any plug in appliance near any source of water!
The chance of moisture encroachment can be somewhat reduced by putting a LATEX condom over the head and at least half way down the handle.
Yes, you really should use a LARGER size, and if you stretch it a bit before you unroll it (think rubber band) it'll go on a little easier. The brand I prefer isn't even sold as a larger size, its called "One". they may be hard to find local, but there's a guy on that big auction site (###inbulk is his store) who has incredible prices on ALL brands. The neat thing about One's is after you get the anatomically shaped part over the head, they almost unroll themselves down the handle.

You're still bummin', though, no parts unless you find one with a different problem to rob parts from. Then again if you rob Peter to pay Paul, Peter gets sore - and nobody likes that. ;)

I have this problem with my hitachi. How do I remove that small spring?

Hello there, Hitachi does not provide support for this product parts wise.To get a replacement spring you would need to get the spring from the nearest hardware store available to you. Basically what you need to do is determine the size of the spring and you can easily get a replacement spring from the nearest hardware store. Usually it is recommended you take the unit there so you can get the exact size needed. Other than this you can get the spring size and order a replacement spring online from amazon or ebay or any hardware website in your locality.
Hope this support has been helpful?
Thank you for visiting FixYa.

Bring the spring to a local hardware store (not a big brand like home depot, lowes or Mr. Brocco). Go to an Ace hardware or small town hardware store. They usually have dozens of sizes to compare your's with. They usually don't have to be exact replacements. Just so they fit in the space and have about the same force or tension. Make sure your new one Has about the same space between coils (if any) and about the same diameter wire. You should be able to find something. If you tell the guy at the hardware store what it is for, he may become extremely helpful!