It seems likely that the cyclotron has failed. If it is under warrantee then I suggest you return it to the place you bought it from to get it repaired. If it is out of warrantee, then you need to decide if the cost of repair is worth it, or whether you just buy another one.
This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.
SOURCE: GEJE2160 Stop Working
It probably blew the main power fuse in side the oven. This may have happen because of a failure in the microwave or a line voltage surge or what ever. Repalce the fuse and see if it work. be sure to unplug it before doing this, If this does not fix it then you have a failure in the oven some were.
good luck
If you just put the fan blade back on, it will almost certainly fall off again.
The best bet is to slightly rough up the contact area of the shaft with sandpaper and use a little super glue to hold the blade assembly on the shaft, and let it set a few minutes before using it.
I always recommend that you use the hood vent exhaust fan when cooking on the stove top to keep heat, steam, and
grease out of the controls.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more information & help.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com
SOURCE: microwave won't heat
Sorry my Clarification Request came out as a single blob of a paragraph.
That's not how I typed it. I never write that way!
So I've pasted it here, but as a solution.
Magnetrons generally should last about 2000 hours, but several factors can shorten that.
If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.
From the owner's manual:
"For the second through the tenth year from the date of original purchase
"The magnetron tube, if the magnetron tube fails due to a defect in
materials or workmanship. During this nine-year limited warranty, you
will be responsible for any labor or in-home service costs.
"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."
GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.
If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will
send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.
An overheating magnetron can be due to:
Since yours is a counter top model, there are less of those factors to worry about.
When you hit Start to
microwave, do the inside light, cooling fan, and turntable all come on?
Any unusual noises? Is
it louder or quieter than usual?
We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.
You can find
helpful exploded view diagrams and order parts if needed by entering your full
model number from the tag on the oven here.
Let us know what you find out or decide.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
SOURCE: Microwave still runs but is not cooking food
Sounds like a bad magnetron, i would replace the magnetron, Capacitor and Diode at the mag assembly, to be honest it will cost you more to fix than a new one.............
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