According to hp help and support
When using iTunes for Windows you may get a disc failed error. An unknown error occurred (4280)
In this situation, if you attempt to burn a disc, the following error message may display:
The attempt to burn a disc failed. An unknown error occurred (4280)
You can resolve this error message by modifying a file in the iTunes CD Configuration folder. First, you need to verify the model of optical drive present.
Verifying the Model of the CDRW/DVD Drive
Verify that your PC has a Sony CD-RW/DVD CRX830E optical drive installed:
- Open iTunes.
- In the iTunes Help menu, click Run CD Diagnostics .
- Insert an audio CD in the optical drive.
- Click OK .
- View the results in the CD Diagnostics window:
- If IDE/CdRomSONY_CDRW/DVD_CRX830E is listed, proceed with the procedure below to resolve the error message.
- If another drive name is listed, this document does not apply to your computer.
Resolving the Error Message
When an IDE/CdRomSONY_CDRW/DVD_CRX830E model optical drive is present, do the following steps to resolve the error message:
CAUTION:
Take care in using the following steps.
- Close iTunes and any other files and software that are open.
- Click Start , My Computer , Drive C: , Program Files , iTunes , and CD Configuration to view the files in the CD Configuration folder.
- Locate the file gcdrtype.cfg in the CD Configuration folder.
- Right-click the file gcdrtype.cfg .
- In the drop-down menu, click Open (you may need to select Notepad ) to edit the file gcdrtype.cfg in Notepad .
- In the Notepad window, scroll to the bottom lines of the file gcdrtype.cfg .
- Locate the line that reads:
DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05
- At the end of this line add " | NOSENDOPC " (the first character is a blank space), so the line then reads:
DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05 | NOSENDOPC
- At the top of the Notepad window, click File , Save .
- At the top of the Notepad window, click File , Exit to close the window.
- At the top of the CD Configuration window, click File , Close to close the window
- Restart the computer.
You should now be able to burn an audio CD without displaying this error message.
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