Brand new breville 800esxl espresso machine will not pump one drop of water - makes all the appropriate noises - shut it down - waited for it to cool - still no water

How to replace the thermostat in the breville 800esxl machine

It sounds like you may need a new pump.
Contact Breville customer service:
1.866.BREVILLE (1.866.273.8455) 8am to 5pm Pacific Time.

the flashing heating light indicates that it isn't getting water. This could indicate that your pump has gone bad.

I have the same problem. I used my machine for one day to test it when I had it brought into Vietnam then packed it while our house was being built.
Now it won't pump water or produce steam.
To add insult to injury Breville advice "They don't give service manuals to the public"

I had the same problem. I opened up the back and disconnected the water hose from the spring loaded intake hose and put the hose directly into the tube and into the reservoir tank. Now it seems to **** the water in again. Not sure this is the best solution but it seems to work for now.

If someone has a better solution, I'd be happy to hear about it.

Try some of the expanding foam insulation in a can. Don't use too much as it expands considerably.

Yes there is a small amount of condensation, just flush the steam wand before steaming your milk.

1- Are you using distilled water? If yes then the machine cannot sense the water level in the boiler.
2- Where is the water that is being pumped going? If it is coming out the drain tray, then the solenoid for the group needs to be replaced.
If it is coming off the top of the boiler, Then the level probe is calling for water, in which case you will have to remove probe and clean with a wire brush.

is your machine new or is this a new problem? If you have had the machine for a while there is a possibility that your double wall filter is clog between the walls which would prevent the water from going through (this happens when your grind is too fine). If however the water does not go through when you do not have a filter in the basket than you have a diferent problem.

I had a similar problem, but no blinking light, only cold coffee. I tapped on the relay (black box on circuit board) and violá.  Red light, hot coffee, and happiness.  The machine did the same thing a couple of weeks after the "fix", and a good slap to the left side, and I was back in business.  My guess is that your switch is bad or sticking.  Good luck.