Hi,
The H0033 error is a
known issue, but it is nothing wrong with your software or the physical dongle
!
The issue is
related to the Anti-Virus/Firewall software settings in your computer.
This is why it can work on one
computer and doesn't work on
another.
There are unfortunately a lot of
different firewall software products available on the market, so it is not easy
to give exact steps to correct this for each and every available
product. You need to tell your Anti-Virus program to allow the software to open.
Herewith
is a way to change the settings on Norton 2008. If your are using a
different Anti-Virus and understand the logic behind it, you should be
able to change the settings:
Norton Internet Security
2008
1.
Open Norton Internet Security 2008
2. Click on the
Options link on the bottom left of the screen.
3.
Click on Norton Internet Security from the drop-down list.
4. The Norton Internet
Security Option screen will open.
5. Click on the
Personal Firewall link on the left of the screen.
6.
Click on the Program Control link.
7. Select the
hasplms entry.
8. Change the Access
drop-down list from Custom to Allow.
9. Click Apply
then click OK.
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