I have a GE Ref. M# PFSF5NJXCBB (french door bottom freezer) that is frosting up on the back wall and top of the freezer. I'm hoping the problem is just the defrost heater or terminator. My problem is I can't figure out how to remove the drawer so that I can access the back panel. Can anyone tell me how to do this?

SOURCE: I have an ge french

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

ll

SOURCE: Water is pooling under the

Hello

The cause is probably a stopped up drain line. Here's how to fix it.

Remove all the food and shelves from freezer section. Pull refrigerator out away from wall and unplug the unit.

Now that unit is unplugged and the freezer compartment is empty, remove the automatic ice maker if you have one installed. This is done by using your quarter inch nut driver or socket wrench. Remove or loosen the two screws above the ice maker that holds it in place, next remove the bottom screw, it is most often a Philips screw (although it can be any combination depending on manufacturer). Slowly pull ice maker towards you and to the right. You will see a wire harness that connects from the ice maker to the back wall of the freezer. Remove the wire from the back of the wall.

Most likely the wire harness connection that connects to the back has a small tab that locks the harness in place. Simply with your finger, pull the tab gently toward you and the harness will slip out of the connection. Now remove the screws from the back plate of the freezer, again these are probably quarter inch hex head screws. Pull the back plate out and disconnect the wires from the evaporator fan motor. You may wish to write down where the wires are connected, draw a picture of it and write the colors of the wires, it really isn't too hard to remember where the three wires go. Now totally remove the panel from the unit exposing the evaporator and the drain pan.

Most likely the pan has ice in it. This can be caused by some small object covering the drain hole. Use the hair dryer to melt the ice, you may want a towel to mop up excess water. Once you have melted the ice look to see if you can find the object that has stopped up the drain. It could be a small bit of food or Styrofoam. Now that ice has been melted, take a small cup of bleach and pour it slowly down the drain hole and wait to see that it goes down. Now slowly pour warm water down the drain as well, if it goes down great your drain line has been cleared. If this does no work and the drain line does not come unclogged follow the next step.

Take your small piece of hose or rubber tubing and put one end down the drain hole. Placing the other end of the rubber tubing / hose your mouth blow into the drain until you hear the drain line clear. You may need to wet paper towel around the tubing at the drain hole to form an air tight "gasket" so that the air forces the clog out. once drain line is clear again pour a small amount of bleach down the drain hole. Most likely the drain has been clogged with alga or "slime growth" and the bleach will kill the alga growth.

Replace the back panel remembering to connect the three wires to the fan motor. Reconnect the ice maker making sure the ice maker is level. Plug the refrigerator back in and you are done. If you have a side by side or a bottom mount freezer the steps will be the same, just a little harder to do.

SOURCE: GE ref mod# pfss6pkxss -

you should be able to pull out the drawers to where they stop and lift up and over the slide stop catches located in the slides mounted to the walls on both sides of each drawer