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Posted on Sep 15, 2008
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PayPal Troubleshooting I get this message: "I'm sorry, there was a problem with your transaction. Transaction Result: Direct Payment has been disabled on this account. Transaction has not been processed." Why do I get this message?

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  • Anonymous Mar 18, 2014

    in my bank account statement I have a transaction cof heihhtsmobi 4029352050 ca 24492154073849241697772 for yhe mount of 152.94

  • Anonymous Mar 22, 2014

    status of transaction 9vs95100fu7074517

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  • Expert 83 Answers
  • Posted on Sep 16, 2008
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Joined: Sep 14, 2008
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When you first setup your bank account, you would have entered your bank account details. I am not sure if this is same process as they do with credit cards, but they deposit a very small amount money to your account and then withdaw that same amount. Then you are asked to confirm this amount in order to activate your account. This then proves that you are the account holder.

Your primary account with Paypal is always a credit card and the seconday account can be another credit card or a bank account.

Hope this helps.

Paypals phone number is 1800-073-263 and they are based in Sydney NSW.
This should be a local call cost.

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Related Questions:

0helpful
1answer

Transaction not showing up on history. customer bought item on etsy and paid with paypal. there is no record of a payment, Customer received a notice that I had not picked up payment. transaction...
Welcome to FixYa!

Send and Email to Paypal using this link https://www.paypal.com/ph/cgi-bin/webscr?cmd=_contact-general

State your problem in the email and include the transaction number.

You have nothing to worry, it is just a program/database error. The transaction number is a proof that the payment has been entered and it's just that it is not showing on your history as you try to view it.
Check also if it affected your balance and include it in the email.
You can also reach PayPal by phone at
1-402-935-2050

(a U.S. telephone number)
4:00 AM PST to 10:00 PM PST Monday through Friday

6:00 AM PST to 8:00 PM PST Saturday and Sunday



Thank you for using FixYa.
Have a great day.

Jas247

Read full answer
Jul 02, 2011 • PayPal Accounts
tip

PayPal - How do I get my money back? How to get refund, cancel transaction
<span><span>You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment. <br /><br />To cancel the payment from your bank:<br /><br />1. Log in to your PayPal account. <br />2. Click the My Account tab.<br />3. Click Unclaimed next to the transaction. <br />4. Click Cancel Payment.<br /><br />The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account. <br /><br />To cancel <a href="/../support/t9124033-inadvertantly_placed_three_nearly#"><span>your</span><span> </span><span>credit</span></a> card payment:<br /><br />1. Log in to your PayPal account. <br />2. Click the My Account tab.<br />3. Click Unclaimed next to the transaction. <br />4. Click Cancel Payment.<br /><br />Your payment will be returned to <a href="/../support/t9311518-get#"><span>your</span><span> </span><span>credit</span></a> card. This can take up to 30 days. <br /><br />For further help, contact paypal directly. Hope this helps! <br /><br /> PayPal Customer Service: <b>1-402-935-2050<br /><br /></b>I hope this article was informative. Be sure to check out my other tips by clicking <a href="http://www.fixya.com/myprofile/tips.aspx?usrid=9451354">here</a>. I have tips on internet connectivity issues, Xbox 360, PS3, Nintendo Wii, Nintendo DSi, computer problems and more! <br /><br />Regards,<br /><span style="font-style: italic;">G33k<br /><br /><br /><br /><br /></span><span>Keywords</span><span style="font-style: italic;"><br /></span><span style="font-weight: bold;">How to get refund, How do I get my money back, How to cancel transaction, how to stop payment, cancel transaction, cancel payment, get a refund on paypal, paypal refund, paypal cancel payment, paypal stop payment</span><span style="font-style: italic;"><br /></span></span></span>
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on Jun 02, 2011 • PayPal Accounts
0helpful
1answer

I want to cancel a payment made for an on-line purchase which doesn't work
You can do that by logging on to your paypal account.

Go to the transaction that you made with the purchase that you are not happy about.

Then on the lower part of that transaction you will see this:

"You can report a transaction problem in the Resolution Center within 45 days of this payment. Have a problem with this transaction? Click here to resolve"

Click the "Click here to resolve" link.

Choose "Item dispute" then click continue.

Then you need to choose the reasons why you are disputing.

Paypal will review it and will decide if you are eligible for a dispute.


Thanks for using Fixya! Goodluck!
Read full answer
May 31, 2011 • PayPal Accounts
0helpful
1answer

I just went through your company for a so called City Crusher but it is a scam so please cancell payment
Hi,

If you used PayPal to purchase an item and you wish to request a refund, you will need to log in to PayPal to do this. You can click here for the website.

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050
Read full answer
May 27, 2011 • PayPal Accounts
0helpful
2answers

How do I get my money back because I have not received the goods
Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050
Read full answer
May 26, 2011 • PayPal Accounts
1helpful
2answers

I need to cancel the F150 truck mirror for 2005-2006. I am being billed for 2 mirrors. I only need the 2004 mirror.
Log into your PayPal account at the PayPal website. Go to history under "My Account" and click "details" for the transaction in question. Scroll to the bottom and click on "Resolution Center". From there follow the steps. This will contact the seller and you and the seller with PayPal's help will work out the problem you have.
Read full answer
May 11, 2011 • PayPal Accounts
2helpful
1answer

I inadvertantly placed THREE nearly identical orders to Shindigz and would like to cancel two of them. I have notified them but am concerned about my final billing. Can I stop payment on the two...
Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050
Read full answer
May 04, 2011 • PayPal Accounts
1helpful
1answer

Paypal Customer Service Call 1-(805) 225-6690 We are 24 Hour Available Call Now
Welcome to FixYa
  • Before you start please check the status of the transaction in question. If the transaction states that the payment is unclaimed or pending then you should still be able to cancel it. If it does not have a status of unclaimed or pending then you should contact the payment recipient, explain what happened and ask for a refund.
  • To cancel an unclaimed payment sign in and click the My Account tab.
  • Click the History tab in the sub categories section.
  • Click Cancel link in the Action column of the transaction in question.
  • Click the Cancel Payment option.
  • You should receive a message that says that you have successfully canceled the payment.
Thanks for Contacting FixYa..
Read full answer
Jun 29, 2010 • PayPal Accounts
1helpful
1answer

Hello, anyone there? I got this message, I have not made any purchase. I lost my password. what can I do? Dec. 28, 2009 12:55:42 EST Transaction ID: 08L723428F954771Y Hello adekemi amusan, Your payment is...
Hi there,

If you have forgotten your e-mail address to PayPal click here: Forgot e-mail address

If you have forgotten your Password to PayPal click here: Forgot password

This should help you get into your PayPal account. PayPal allows you to reverse any transactions so if any money is missing you can claim it back.

I suggest you change your password to your PayPal account as this looks like there might be suspicious activity happening on your account.

Thank you for using FixYa! Have a nice day and please remember to rate this solution.

Warm regards,
BearWeb
Read full answer
Dec 28, 2009 • PayPal Computers & Internet
1helpful
1answer

Item 200346838949 paid with paypal transaction payment went to [email protected] ID:37A912089D9225504 Neither got my item,Nor my money back WHAT CAN I DO??? CAN YOU HELP ME THANKS.Seller was becky08290.
Sir,

When did it happens? You must act fast. Contact rspears mail immediately do not accept the payment/transaction from paypal. And also request to sent back/cancel the transaction. Contact paypal to cancel that transaction which wrongly sent. Paypal will help you.

Thanks
Good Luck
Read full answer
Nov 06, 2009 • PayPal Accounts
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