Gmail Thunderbird Problem

I suggest getting Mozilla Thunderbird. it is free and easy to set up.

What type of email do you have? Gmail, Yahoo, Outlook?

If you are wanting to access Gmail with an email client such as Outlook or Thunderbird. Use the link below. The port is going to depend on which method you want to connect with. I would highly suggest using IMAP as all your email remains on the Gmail server and simplifies life when managing your account.

https://support.google.com/mail/troubleshooter/1668960

The email you received was not from Google. You have NOW been hacked!

Do you open your email in email client (outlook, thunderbird) or in web-browser? If the last, try different browser eg. firefox, Internet explorer, etc. If you are in google chrome (the best in this case), you can create additional users. Each "user" can operate there own gmail account independently. Open google chrome browser, on the menu left click on the "preferences", scroll down to users, and add new user. After that just follow the instructions. This way Your wife and you can have own chrome user account with independent gmail accounts. I hope it will help you.

Are you using Gmail web mail or are you using maybe Thunderbird email client to access your Gmail account? They have application-specific passwords.
Google search: gmail password separate from google password

What you need to do is enable imap access in your gmail. Here is the offical guide.
http://mail.google.com/support/bin/answer.py?answer=77695

Also here is how to get a email client to connect to gmail. (Outlook, thunderbird etc)
http://mail.google.com/support/bin/answer.py?answer=75726


Here is a free viris free email clients if you do not have one of the listed clients.
http://www.mozillamessaging.com/en-US/thunderbird/

Hello

Billy Reeves is my name. The first thing to do is reboot. Log into Thunderbird. (Thunderbird will download your email to your hard drive. Thunderbird receives this data from the Internet Service Provider that you pay for monthly, or yearly.

Now login into your gmail account.
Make sure that account is functioning correctly.

You can have your gmail forwarded to your thunderbird account by choosing settings in gmail.
Google offers a wealth of info right on their site.

Import contacts to gmail or export contacts to Thunderbird.

Don't be afraid to click on the Help tab.

BillyReeves.Net

Confirm with your ISP the settings needed for Thunderbird, such as POP3 for incoming and outgoing mail along with your username to access your emails. If you are using Thunderbird to get Hotmail/Yahoo/Gmail emails then check with their support pages for further help.