Have you replaced the batteries ever? I was told by my local Invacare vendor that the batteries are only good for 12-18 months. My mom's Pronto M41 was having battery problems and replacing both batteries solved the problem in her chair bought in 2007. Now she is looking to buy a slightly used chair (4 mos old) from the family of a deceased friend and there seem to be issues with the batteries in this almost-new chair.
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