My brand new chest freezer suddenly stopped freezing as well as it had been doing. The things in the bottom are a little softer than they had been, but the things in the bins on the top are thawing. I've turned up the temp control to 7 (the coldest) but it didn't help. It has been very humid here, but other than that, conditions haven't changed. The green light is on so I know it is still getting electrical current. Should I contact Home Depot who sold the appliance to me?

SOURCE: new chest freezer not getting cold

I am having the same problem. How long did it take?
I bought mine second hand and think it may be broken. I plugged it in 8 hours ago. I can hear it running but it's not cold yet.

SOURCE: my brand new freezer wont freeze

I would plug it into a different plug in - not one that is on the same circuit that it is plugged into now. If the plug in is working for other things, it still may be bad and not able to handle the load of the freezer. If your freezer will not work on a completely different circuit, then there could be something wrong with the freezer, but it is not likely since two of them should not be bad. Seems to me more like an electrical problem in your location. Hope this helps you, Rick

SOURCE: my freezer is only freezing the food at the top.

low charge dirty coils if it has any???

SOURCE: Freezer starting to defrost

Hi,
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

SOURCE: up right freezer not freezing..

freezer may be iced up,defrost it and try again