Question about Goldstar DH504EL Dehumidifier
Gary, if it's not collecting condensation, there are 5 basic, yet solvable reason s for this. One you have already taken care of - cleaning the filter.
1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
set the humidity extraction level knob to Maximum.
2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.
3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.
4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.
5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.
I hope this helps you to further troubleshoot and solve the problem. Thanks for choosing FixYa.
Posted on Sep 09, 2011
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 30, 2014 | Frigidaire FAD504DUD White Energy Star 50...
Feb 27, 2014 | Zenith Dehumidifiers
Jun 06, 2011 | LG Dehumidifiers
Jan 30, 2010 | GE AHG40LA Dehumidifier
Oct 03, 2009 | Goldstar DH504EL Dehumidifier
Aug 16, 2009 | LG Goldstar LD65EL Dehumidifier
Jul 29, 2009 | LG LHD45EL Dehumidifier
Jul 05, 2009 | Danby DDR586R Dehumidifier - 58 Pints...
May 09, 2009 | Kenmore 54701 Dehumidifier
Jun 24, 2014 | Goldstar DH504EL Dehumidifier
1,590 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: