HELP! I was making coffee at my daughters and took off the top plastic bean holder and cannot get it to lock back in position. Can anyone advise me? Tx.
There is two little plastic pieces sticking out of the bean holder and on the coffee maker where the bean holder goes there is 2 holes, take the bean holder and put one piece of plastic in the coffee maker holes at a time and it should fit just fine...
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try cleaning the grind chute again. if problem persists: this is a cronic problem with the DGB900BC even after cleaning. the problem is the gate or trap to the grounds needs to open/remain open during grinding or all backs up and jams. my unit opens the door (correctly) during the rotation but closes just before grinding (over-rotation?). Cuisinart is not aware of this problem (800-726-0190). please call them; i just have.
The condensation is normal, not just with this Cuisinart Grind n Brew, but with ALL Cuisinart Grind n Brews - because of this, you will really need to clean it after every use if you want the grinder portion to last long. As far as the bean amt - Cuisinart bases it's reccomendations on a smaller-than-normal coffee cup size of 5 ozs or so. Plus, the condensation, as you mentioned, will prevent a certain portion of the grinds from flowing to the brew/filter basket. Add more beans or less water to make a stronger cup.
The filter basket is orderable from Cuisinart and costs somewhere in the neighborhood of $5 to $6 - there is no service manual for that particular part of the coffee maker.
I pulled it almost all the way open- towards back and used a flat screwdriver (or small philips that can fit in space from behind) and I pushed up a bit towards center and it came right off- don't worry- shouldn't break if you just ease it out of it base on either side.
You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard. Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer. -Tha Mp3 Doctor
Every part must be snuggly in place. I took the removable parts out and put them back a second time, and that did the trick. I must not have had everything in 'just right'.
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