My wife's unit has the same issue - tried the firmware update (from Sony's website) and their suggested fix with no luck. Still works as a digital picture frame, but wrong date and stuck time kind of disappoint.
FYI - Suggested fix for stuck date/time:
Unplug unit.
Remove backup battery.
Leave for 30 seconds.
Plug back in and then put battery back.
Set date and time.
Didn't work for me, but maybe you'll have better luck.
I tried the above fix for the date and time but extended the timeframe to 1 week with no power or backup battery - worked for about 2 minutes and then went back to 2009 and stopped keeping track of time. Haven't found any better solutions other then directions to my local electronics recycling facility. Sony wants $100 to assess it - not going to happen.
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I got the frozen time/date issue too. I am in Australia. After months unplugged I plugged unit in, right time was showing, but it was still frozen. I had the 1.1 update firmware in place from trying to fix unit 6 months back. (not applicable for Aust. if my memorys correct)
Though this is exactly what I did there are probably unneeded steps here....
1) With backup battery in still in place I did 1.07 firmware update. I didnt pull the SD card then press Enter to restart the unit when instructed
Instead I disconnected the power pack (then the SD card), waited a minute then restarted.
2) Tried to fix time/date, It didnt work So I pulled backup battery. Surprisingly the "no battery" icon wasnt showing on main screen as expected.
I then again disconnected the power supply, waited a minute then restarted the unit once again. Unexpectedly 11.03 was the startup time showing (not the default 12pm or the correct time of 10.43... residual memory from when battery was in perhaps??). I unplugged power supply again, waited 1 min then plugged in again
3) Now with the battery out I just applied the default time/date (12pm 1/1/09) then waited in hope of seeing time would now begin to advance. (The "no battery" icon was now showing on main screen) Sigh, It didnt! BUT...
4) After then spending about 15 - 30 minutes online searching for a fix I noticed the time had advanced to 12.01. As I watched it changed to 12.02!!
5) Cautiously I then corrected to the right time of day. It worked! & kept advancing! So couple of minutes later I cautiously then fixed the date. It worked!
6) Its now about a nearly an hour on. Midnight just passed, the date has moved forward as well. My fingers remain crossed.
NB... I am guessing all thats required is to unplug/re-plugin the unit, without the battery in, then PATIENCE!!
Perhaps something inside resets itself ?? Or perhaps any residual memory from when battery was in finally goes, allowing time to now be reset??
Who knows! But its working now!!
Hope somehow this works for you too
I have a unit doing the same thing, has anyone had ANY luck with this problem??
Have tried all mentioned, battery out for days etc, format, factory reset, date keeps going to 2009 and the time freezing.
This has just happened to me also.
I tried updating to the latest firmware (1.10) and still no luck. What a useless device.
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The clock on my dream machine freezes for some time and then continues at the correct time later so the battery b/u still keeps time in the background. If I unplug it when the time freezes and plug it back in it shows the correct time again also. The year goes to 2009, but corrects itself when reset. Is the problem in the power supply or mabe a bad solder on the ic board which makes it temp sensitive?
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