Rheem Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm Logo
Posted on Sep 07, 2011
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Have a Rheem PTG-74PVP tankless water heater. Shuts off after a few minutes while taking a shower. Get a code 76 C8

2 Answers

A

Anonymous

Before calling service technician, open following links for troubleshoot resources including error codes and rheem chat, and typical scheduled maintenance:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

Error 76 can mean communication failure between tankless and remote control, which can include bad remote control, bad wire, bad wiring connector, or PC board failure.
Disconnect remote control and see if tankless will work.
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf

Error C8 76 can mean PC board failure.
Contact Rheem and/or service technician.

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  • Expert 211 Answers
  • Posted on Oct 02, 2013
billconfused
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De-lime your shower head, try taking out the water saver at the shower head. Purchase a service kit online and follow directions to clean your water heater with vinegar just like a coffee pot or.... Call a plumber.

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Ptg 74pvn 2 rtg 74pvp

copy following links for rheem/eco-sense error codes, manuals, required yearly maintenance, support number and resources.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Probably bad PC board, or bad remote control

Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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My ecosense tankless water heater #rtg-74pvn-2 says c8 13

It could be the ods sensor ,or may require adjustment of burner manifold pressure . you might want to contact Rheem 800432-8373
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My rtg-74pjn-2 shows code c8 13

Hello Oumkaar Sharma,
Feb 2013

1) Copy following link for EcoSense-Rheem tankless resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Error 13 is oxygen depletion sensor activated.
Get more fresh air to unit
Perform required maintenance.
Have qualified service technician test, clean, etc, and possibly replace burner.

3) Repair any brand tankless, same day, yourself for $368
http://waterheatertimer.org/How-to-install-gas-water-heater.html

4) Add a comment and say what you did to solve problem.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Paloma tankless water heater model no PTG-74XP-2 error code c8

In several cases i have had to change the pcb board.... code 76 is no communication between remote thermostat and pcb..... this is a problem the first generation rheems seem to be having.... contact rheem if under warranty you will need to get pcb and program chip sent to you. Really need a experienced tech to install board and program it for you...... hope this helps...
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C4 76 error code on richland waterheater

Richland tankless is made by Rheem.
C7-76 is communication fault with remote.
Turn off power at remote and wait 5 minutes, turn power back on at remote, and see if problem clears.
If problem continues, read below:

Before calling service technician, open following links for troubleshoot resources including error codes, Rheem chat, typical maintenance manual:
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Tankless water heater, more than any other type of heater, need to be maintained.
Maintaining tankless will probably not affect C7 76 fault code, but can prevent many other common error codes.
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf
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After 5 minutes the unit shuts down with an error of C8 13.

Typical manual shows error C8 13 on page 33:
Has to do with air intake, air quality, air shortage, air filter, or internal parts, or combination of internal and external factors
http://waterheatertimer.org/pdf/Rheem-RTG74IndoorOutdoor_owners.pdf

Typical manual also shows regular maintenance on page 29.
The word maintenance is used throughout manual.
Tankless are prone to lime build-up and should be de-limed each year, and cannot be exposed to more than 11 grains of hardness in the water.

Open following link to see list of UN-answered fixya questions about Rheem tankless:
Older question tend to have answers that might be helpful for you to read.
http://www.fixya.com/tags/rtg_74pvn


Research shows that regular de-liming will not restore full efficiency to tankless water heaters:
http://waterheatertimer.org/pdf/Battelle_Final_Report.pdf


Since all costs are energy, if you get tired of messing with tankless.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
http://waterheatertimer.org/images/Compare-water-heater-parts.jpg


Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
1helpful
1answer

Rheem take less hot water shuts down while in shower. Error code 11. Tried using more gas turned on gas dryer. This worked for 2 minutes, then error code 11. So I got a 2 minute army shower.

this is usally a ignition problem...it is usally the flame sensor or ignitor giving problem..if the unit is still under warranty contact rheem...or have a qualified technician check it out..
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No hot water

contact rheem you probably have a circuit board problemb
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Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet
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