Kenmore HE2 Plus Front Load Washer Logo
Anonymous Posted on Sep 06, 2011

Hi We have a Kenmore HE2 plus front load washer. Its not too old but it came with the house. Recently we have been getting error messages 5D, F21, and F23. I pulled off the front panel and cleaned out the drainage trap. It worked again for about two weeks and now it is stopping again and giving the same error messages. What to do? ....Rob

  • 2 more comments 
  • Anonymous Sep 07, 2011



    Cleared the drain pump filter last week or the week before.(rubber thing at bottom of washer behind panel) took out coins etc. Should I do this again?

    How do you know if the drain pump is working? When I hit drain/spin it seems to empty the drum so that's not it.

    What do you mean by the drain hose and where is it?

  • Anonymous Sep 07, 2011

    Where is the model number listed.

    I know this was purchased in 2008

    It could be either model # 4751, 4753, 4754

  • Anonymous Sep 07, 2011

    on the sales ticket it says 26 47512 km he2,whs

  • Anonymous Sep 07, 2011

    Try this
    11047512601

    Type 832

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Anonymous

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  • Kenmore Master 1,902 Answers
  • Posted on Sep 06, 2011
Anonymous
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Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

  • 3 more comments 
  • Anonymous Sep 07, 2011

    The first two errors means cleaning the drain filter should solve the problem however, F23 is different so please get back with its model# so that I can help you

  • Anonymous Sep 07, 2011

    You can check the model inside the door or at the door jamb, 4751 is not a complete model#

  • Anonymous Sep 07, 2011



    You can check the model inside the door or at the door jamb, 4751 is not a complete model#

  • Anonymous Sep 07, 2011

    Yeah thats the one :)

  • Anonymous Sep 07, 2011

    The F23 error message indicates a problem with the
    water heating circuit. This usually means the heating element is bad or the
    temperature sensor is bad. Check this image to test both temp. Sensor (NTC
    Sensor) and heating element, replace the one that is bad. Without a meter
    it will not be possible to determine if the problem is with the 8182666 element
    for $104 dollars or it the problem is with the $11 dollars 8181705 NTC sensor.
    Please get back to me if
    you have any other questions.


    Kevin

    Kevin

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5d error code kenmore he2plus

Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed
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He2 plus front load washer keeps showing f21 error code i cleared the drain pump filter and it still displays the error code f21 how do i check to see if the pump is not working

Hi


CCU/Touchpad/LED assembly error (f21)
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding 2. Unplug washer or disconnect power for five minutes. This will reset the CCU, and may reactivate the communication if the damage isn't severing. 3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU).

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com


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He2 plus front load washer keeps showing F21 error code. I cleared the drain pump filter. Still displaying F21 how do i check to see if i need a new pump

Hello,

If you found a blockage in the pump screen restricting the drainage and it now drains fine but F21 is still there,the error code can be cleared by pushing the PAUSE/CANCEL 2 times within 2 seconds.
If after clearing the error code if it returns on the next wash cycle the pump will need to be replaced.

I hope this has helped you resolve your washer troubles,
Gene
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My kenmore washer is stopping constantly and has error codes like 5d, rL, F21 and some other codes. We checked everything the manual says to and it all seems fine. What is the problem?

That 5d is a clue. Too much detergent, the wrong detergent, or detergent in wrong dispenser can cause the 5d which is suds overdose. The F-21 is from banging on the touchpad in frustration!
Keypad error! Take the base panel off and find the tech sheet behind it. The tech sheet will give error codes and what to try. I have an HE washer service manual and some repair photos HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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I have a Kenmore HE 2 Plus washing machine model 8540912 with F21, F33 & 5D error codes. Can I twist and remove the water pump filter on this unit to check for clogs? Thanks.

The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

CLICK HERE


Remember to disconnect power to the washer before attempting access.

Thanks for using FixYa^&%$
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What does code F21 mean on a Kenmore HE2 plus washer 11047532602?

it stands for longer than normal drain interval,press "pause/cancel" twice to clear, if it returns then look for obstructions in the water drain from the basket all the way to the drain in the house,or possibly it could be a bad washer drain pump
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