You can get the master reset code from service provider and Unlock it....
If the Password not works means you can better reset the phone using the master reset code,you can get the master reset code at here
Mobile-unlocker.com
and reset it,specify the Model,brand,there you can get the master reset code for Alcatel and Nokia DCT phones.You can try once 0000 or 1234 as default code,if not work means get the master reset code there...That default code for Nokia Phones only/
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