I have the sportster rewind 2 i did not pay my bill sirius shut it off ..... ok no prob here.......... trying to re activate sirius said i need a new radio ;( it shows i have 3 bars of service on the display and in the menu section under antenna aiming it said i have 7 out of 10

On Sirius radios, some programs require a subscription to the "Best of XM" and on some XM radios, you need a subscription to the "Best of Sirius" to get their programs. Call XM/Sirius and ask them, but I think that you have to pay extra for the "B.O.XM".

Go to XM, I did. But first, call Sirius and ask them to 'refresh' your receiver. Leave unit on channel 1 for 30 minutes and see if problem go away. Make sure to turn off and on with pushbutton on unit - not remote, and do not just diesconnect power..

Call Sirius, and explain to them. They will resend you an activation code and you will pick up right where you left off. Happy listening.

Goto sirius.com. You will need to access you account and find out if your radio is upgradeable for XM channels. You can find that out once you try to add xm to your account.

If it isn't you can get a free or a discounted radio from them to do it by calling customer service up. They do that for existing customers.

You can lookup the SID on Sirius.com if the reciever has been activated. Customer service should have the number as well if you know the phone number used during registration.

Dick,
Did u go to the menu to get the Sirius ID# or ESN# or did u get it from the box or back of the unit itself?? I used to work in activations department for sirius and the most common reason that a plug and play unit would not activate is a mismatch in ID #'s. I have seen units with one ID number, but the box or the back of the radio actually being labeled with a different number. By the way,only one signal can be sent to the radio every 20 minutes or so and most reps you talk to don't even know this. So after sending the first signal, all they are doing is clicking a button on the screen and getting a message back that says "Duplicate Provision" meaning that the signal cannot be sent because it is already sent. If you were hearing audio on channel 184 when the signal was sent and you made no adjustments during this time, and the SID or ESN number is the correct one for your unit, and the radio doesn't activate, I would get a replacement. But this never happens in my experience unless there are other signs of defect.

Hope this helps!!

I work for sirius so I know about all of these different issues and the most common one is the connections. It is imperative that the radios be connected to power with the cig lighter adapter. This adapter had circuitry in it that lowers the cars 12 volts to 5 volts which the sirius unit ooerates on. The old units were 12 volt and could hard wired into the vehicles fuse block, but all of the new radios operate on 5 volts. If this is not the issue with either of you then you have defective units. Being that all warranty replacement are with remanufactured units, your chance of getting a problematic unit increases after the initial return of your new unit.

I had the same issue. This is what Sirius calls a "Frozen Unit". There is no bypass, unfortunately, and it must be returned.

 

I had mine for 3 days and it froze on the Sirius Logo screen when booting up. If you bought the unit from Sirius, you must contact their E-Commerce department. If bought from a retailer, take it back to the store.

 

Sorry, mate.

Some Pioneer radios allow for seperate audio controlls between FM CD and External sources like you Sat Radio. It may be that your settings are out of wack (Prob the factory setting which is crap), try that out and let me know.

I am running into the same exact issue. I have had my Sportster about 14 months now and this is the first problem I've encountered. We had a cold night in the low 20s and the next morning the Sportster started in with these issues. It's been two weeks now and I have the same exact issues (have power, all connections in tact, no "no signal" message, etc.). Sirius recommended a factory reset through the menu option. I was able to do that, but the problem was not corrected. If anyone has any advice here, please let us know..... Thank you. -Peter