HP DeskJet 970cxi InkJet Printer Logo
Posted on Sep 06, 2011
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The printer is only printing in Black and the color cartridges are full.

1 Answer

CIROC TECH SUPPORT

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  • Expert 524 Answers
  • Posted on Sep 06, 2011
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Joined: Apr 23, 2010
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Hello slimavocado,

. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
computer
3. Soaked the cartridge head in hot water,
and made sure that all three colors will bleed
out of the head
4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
with a brush

Thanks.

5 Related Answers

Anonymous

  • 13 Answers
  • Posted on Dec 28, 2007

SOURCE: Printer will not print with color cartridge in

go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

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Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Jan 30, 2009

SOURCE: hp 3550 printer color cartridge printing but black not printing

try to clean the black cart :

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Anonymous

  • 214 Answers
  • Posted on Apr 28, 2009

SOURCE: Kodax Eps-5 Printer want print with one cartridge

No you need functioning colour cart for black to work.

Anonymous

  • 18 Answers
  • Posted on May 06, 2009

SOURCE: My printer won't print black ink even though the cartridge is full

try to clean the nossles with software from the manafactures website

Anonymous

  • 1 Answer
  • Posted on Feb 16, 2010

SOURCE: dell 926 photo printer will not print black ink.

I'm am having the exact same problem with a new Dell 926!

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Only one black cartridge on my canon mp560 is empty, but all the colored ones and smaller black one are full, but my printer will not print

Once a cartridge is empty the printer will not print untill a new cartridge is put in, just replace the empty black cartridge
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I JUST NEED ORDER NUMBERS FOR ALL THE COLOR LASERJET CARTRIDGES FOR CP4525 PLS. THANKS,

You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
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  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
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You can use the HP numbers to look for original or after-market replacements.
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SCREEN READS "INSERT RIGHT CARTRIDGE" ONLY THE COLOR CARTRIDGE IS LOADED. CAN'T I STILL GET IT TO PRINT??????

No..! you need to install the black cartridge..!
The printer needs to be aligned with both the cartridges no matter if they are empty or full. So even if the black cartridge is empty and the color cartridge is full. The color will print and the black wouldn't.

But if you install only one cartridge it will not work as i said that the printer could not align to the cartridges unless both the cartridges are installed.

On some printers if you install the black one only it works. Without installing the color one. But on this printer It is mandatory to install both the cartridges together other wise it will give you error codes.

This model needs the cartridges to be aligned and then print and if you see inside the printer it has a carriage holder for two cartridges which moves back and forth to print.

So install the black cartridge and it will work perfect.
2helpful
2answers

Wont print in color only black and white

wrong cartridge or needs cleaning the contacs
0helpful
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My printer has an almost full black cartridge but will not print.

Check the ink lines, the printer head might be clogged, If thats not fixing anything then check your printer settings on the computer and remove the color option. Changing it to black and white can somtimes just be from color, not just black.
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Won't print with only 1 cartridge empty

sorry you can print unless all your cartridge are having some ink
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When I print, only the color cartridge is used. I'm printing documents that are all black and white. How do I print with the black cartridge? I have a full black cartridge, but my printer won't let me...

if your document only black and white , the machine only use black ink, no going withdraw the color ink. but you have had to leaved the full color ink in the machine.
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Non printing epson c20ux

Sounds like color cartridge ran out. Were u using color to print black?

Try new color cartridge.

Then if you don't need color go in and set to use black cartridge to print black (text).

If you need color on something only takes a minute to turn color back on.

Since printer worked you can go in and select black which uses the black cartridge and if it prints gives validity to a bad/empty color cartridge.

Good luck.

JC
2helpful
4answers

How can I print Black only?

Hi

HP Inkjet printers work only if both the cartridges have ink unlike HP Laserjet printers.
If you want the printer to print only in black, Follow the steps

Start --->Control panel -- >Printers and faxes ---->Right click on the printer icon (HP c5100) select printing preferences.
Under printing prefences there u will see an option to print with black or print in gray scale.

Note:HP Inkjet printers like Photosmart C5180 will work only both the cartridges have ink.

Thanks
Riz
0helpful
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Can't print when there's only black ink

Mostly it connot print w/out color ink if when printer message empty / sometimes the printer no message while ink was empty still black can print. it depends to the chip .
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