Question about NorStar M7310 Corded Phone

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My M7310 keeps calling another internal extension, and it wont' stop.

We were trying to change the voicemail message, and pressed some wrong buttons. Now my phone continually (automatically) calls my co-workers extension number, and I am not sure how to get it to stop. Whenever I try to get into ADMIN, it automatically dials, and I can not complete anything.

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  • Contributor
  • 71 Answers

I think an autodial button for that co-worker may be stuck, try jiggling the autodial buttons to unstick it.

Posted on Jan 21, 2018

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Fixing message isssue

You can also press #409 on the phone to clear the message waiting indicator.

Posted on Dec 28, 2007

SOURCE: Norstar M7310 Phone's Buttons Don't Work At All

What system is this on? Sounds like the system is going downhill.

Posted on Nov 19, 2008

  • 27 Answers

SOURCE: "flash busy" message when trying to retrieve voicemail messages

It is telling you that the voice mail ports are busy and can not take another call in to the voice mail system. If the port the does not clear up after a min or two then reset the voice mail system . Unplug the power cord from the wall and let it set for a min , then plug it back in and wait about 5 min for the system to come back up , that should free up the ports .

Posted on Apr 17, 2009

ynotphone
  • 192 Answers

SOURCE: how can i change my extension nuber (norstar M7310)

Sorry can you clairify this question...

-> You need a new extension number for your set?
-> You need a new extension on your set so you can see when they are on their phone?

If it is the first, there are many things that you need first, too much to explain at the moment. But you need to have the password and a template for your phone to make changes.

If it is the second, press:
- Feature * 0 and any button to find out what is on the button, look for an empty button or one that you want to overwrite,
- then RLS,
- press FEATURE * 2
- press the button where you want to add this new extension
- dial the extension of the new person

Voila you are done!

Good luck!

Posted on Jun 03, 2009

  • 60 Answers

SOURCE: Meridian Norstar M7310 -- Phone's buttons seem disabled.

unplugging and replugging is the first step. Is your shift button stuck?

Dan

Posted on Aug 01, 2009

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1 Answer

Our school has a Siemens 500 OptiPoint 500 advance phone that has a greeting one. Can't find out in any of the manuals as to how I can go about changing it. Can anyone out there help me?


We always programme the voicemail to 555. If you have something different change what is below, which is our 'one sheet' user guide from www.dschiltern.co.uk

All Types of Phones


1. Your mailbox number will be the same as your extension number.

2. Default password is 1 2 3 4

3. Voicemail group number is 555 (unless programmed differently)


Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of


"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "


To Record Your Greeting Message


1. Dial the voicemail group number (usually 555)

2. Enter your password (default is 1234)

3. Keep pressing 3 to scroll to greeting messages

4. Press 8 to toggle between your two greeting messages

5. Press 0 to change the message and follow the instructions.


To leave voicemail just press 'Release' or hang up.


Responding to Voicemail


On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.


On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.


On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.


In all cases you will then be able to listen to your messages.


To delete a message press 0. It will ask you to confirm by pressing 0 again.

Sep 17, 2014 | Siemens optiPoint 500 Advance - Corded...

1 Answer

We have a Avaya MLX-20L phone system, we need to change one of our co-workers voicemail but do not have the login or password from the previous co-worker who used that extension? Is there a way to overirde...


You will need to log into the admin mailbox of teh voicemail. But there are a few different voicemail systems on that system. Do you know which you have?

Merlin Mail, Merlin Legend Mail or Merlin messaging?

Sep 10, 2010 | Avaya MLX 20L Corded Phone

2 Answers

How do I send a call to internal voice mail?


Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

Jun 29, 2010 | NorStar M7324 Telephone

1 Answer

How do I automatically transfer a call placed to 1 extension to ring at another extension? a co-worker was recently laid off and we need her calls to go to someone else


You can call forward the calls to the new extension by pressing feature 4 and the extension to forward the calls to on the laid off persons telephone.

Mar 26, 2010 | NorStar T7316E Corded Phone

1 Answer

My message button automatically calls another extension How do I get it back to answer my voicemail


the reason the message button is calling another extension is because that extension turned your message light on. to turn off the message light either press the msg button and have the extension answer the call or press intercom #409. You'll have to that for each message recieved til the light goes out.

Oct 13, 2009 | Toshiba DKT-2020-SD telephone

1 Answer

When call goes to voicemail, it says call being transfered


I understand that you would like to bypass Auto Attendant for your lines.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercome
#208
Line 01
Enter your extension number
#208
Line 02
Do the same for all of the lines.
Go to your extension to program a voicemail cover button. Without it being on voicemail wont pick up
Press Feature 00
Select a button and call it Call Cover press it
Enter Feature 15
Feature 00
Press that button so the green light lights up.
Test.

Jun 18, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

May 28, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

2 Answers

Fixing message isssue


You can also press #409 on the phone to clear the message waiting indicator.

Mar 29, 2007 | Toshiba DKT3010SD Corded Phone

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