As the output bin accumulates
paper, the output bin delivery flap
rises until a flag blocks the
photosensor (PS911). When the
photosensor is blocked, this
message appears.
Rotate the output bin
delivery flap up and down.
The flap must move freely. If
the top cover has been
replaced, make sure that it
has been installed correctly.
SOURCE: please how can solve the output bin full
The printer uses a "flag" to sense paper full.
As paper stacks up in the output bin it will eventually get high enough to touch the "flag".
As it gets higher it will lift the flag. When the flag gets to the right height it will trip a sensor, which tells the printer to stop printing, because any more paper exiting the printer will hit the paper stack in the output bin causing a massive jam.
Look at the exit on the printer and you should see a piece of plastic that hangs off the shaft with rollers on it. That "flag" should move freely up when you lift it with your finger. It should also drop when you let go of it. If it doesn't do either, then it is jammed somewhere . Attempt to move it up and down to free it up. If it does move up and down freely, and you still have the error message, then the printer has a sensor problem or a circuit board problem. Someone is going to have to take it apart to troubleshoot it.
For the 3,000-sheet stacker or 3,000-sheet stacker/stapler, the output bins are the upper bin (face-up) and the lower bin (face-down).
The upper bin (face-up) is the top bin on the stacker or stacker/stapler. This bin holds up to 100 sheets of paper in face-up order as they exit the printer. A sensor causes the product to stop when the bin is full. Product operation continues when you empty or reduce the amount of paper in the bin.
Lower bin (face-down) is the lower bin on the stacker or stacker/stapler. This bin holds up to 500 sheets of paper and can stack or staple jobs. This bin is the default output bin.
1,033 views
Usually answered in minutes!
×