SOURCE: the upper burr stuck upside down!
Yes, this butter knife trick is the way that Capresso customer service recommends. Just to clarify the tip of the butter knife is the only portion inserted...DO NOT shove the entire blade into the grinder. Just the tip in the furthest to the right side of the "smiley face ****" that is on the top of the grinder without the clear plastic hopper. just imagine a birds eye view. Once you have the tip of the butter knife all the way to the right of the "smiley face ****" then just rotate counter-clockwise until it does not go any further. This should have dislodged the top part of the grinding cone and then simply pick it up with your fingers, flip 180 and put it in the correct way.
SOURCE: after removing and cleaning drop-in portion of
First of all the solution IS NOT in the manual. Second of all, you shouldn't go taking the grinder apart. It is soooooooo simple. You just have to rotate the black part where the long **** is counter clockwise until it's at about 2 o'clock. The blade slips right off. I saw a post about someone sending it in for repair for this same problem. It must be a lie because this is not a problem that needs a repair solution. It is a very simple fix. No tools no springs popping out at you, no nothing. Again, Just hold onto the black part with the ****. It moves. Turn it counterclockwise to about 2 o'clock. The blade slips off.
SOURCE: Hmm, I have Capresso Infinity Burr Grinder #560,
I've posted this in a few other places on this site (there are many ways to ask the same question), but try putting the clear bean container back on and untwisting as if to unlock it -- the problem isn't just that we put the upper burr in upside down, but then we locked it into place with the bean container. More info at http://www.fixya.com/support/t4009992-upper_burr_stuck_upside_down or try Capresso at 800.220.5701.
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