Hi Officejet J5780 all in one printer displays message
'Cartridge error' "cartridge on left must be replaced". Have replaced cartridge and also cleaned contacts but still the same. genuine HP cartridge
Re: Hi Officejet J5780 all in one printer displays...
Dear Ken,
It is a logic card or sensor problem of your printer. In this cash better if warranty is there, take it to the service center. If no warranty, to any technician who can do it.
thanks
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Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..
Remove both cartridges, switch off then on, printer detects cartridge missing, install cartridges one by one & observe which one showing faulty, replace faulty cartridge..end..
Hello.
On the front of the cartridge are some gold coloured dots, these dots line up with pins inside the printers cartridge holder. Make sure all these pins are lining up and free of any ink or dirt.
Use a bright torch to make it easier.
I hope this helps
Regards
GM
Your printer is in Error mode.. Specially with black ink empty message. HP Printer is designed in such manner that it will not allow you do to anything if it gives cartridge error message on printer screen.
you will have to replace the cartridge and align the printer to get it working.
I had this "Cartridge error" problem on my HP J5780 printer. Replaced
the cartridge, but still got the same error. Then removed the cartridge
and used a cotton swab with a little denatured alcohol, and gently and
carefully cleaned the contacts in the printer. Followed this with a dry
swab to be sure no alcohol left. Replaced the original cartridge, and
have been using it for a week now with no more error message.
u better check the catridges first specially black catridge,or get it tested on any other printer,but before that wipe the back side circuit section of the catridge with a tissue paper,n try,if the catridge is ok then the catride unit is has to be replaced
thnx N
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