The door springs seem fine but when we open the door and wheel out the lower dish rack, the door drops further and the rack rolls down to the floor. Reading other postings, it seems like a good name for this is a broken "door catcher." How can I fix this?
Hi dougisommer
I'm Harvey the Master Plumber.
Your question is: The door springs seem fine but when we open the door and wheel out the lower dish rack, the door drops further and the rack rolls down to the floor. Reading other postings, it seems like a good name for this is a broken "door catcher." How can I fix this?
You may need a sevice tech for this. The 'door catchers' on the sides of the unit can only be accessed after removing. Not a job for the inexperienced.
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Thank you,
Harvey your Master Plumber
Hi again dougisommer,
I agree with you but if you feel you can fix it yourself, you will need a special tool called a "basin wrench". We could also schedule a live chat at a convenient time for both of us so that I might guide you through it. Only attempt this if you feel you have enough expirience. Honestly, it took me six months installing d/w every day to get good at it. Even so, we may get the d/w out and find out that it can't be fixed, depending on what's wrong. But I'm willing to try if you are.
Feel free contact me again!
Please give me a rating here at fixya before you sign off
Thank you,
Harvey your Master Plumber
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Thank you. I really wanted to do this myself. I am not sure this 10 1/2 year old dishwasher is worth the cost of a service tech but I don't want to create a nightmare for myself either.
You rock Harvey! I appreciate this candid advice. I just might attempt this and take you up on the live chat.
I can tell you this much for sure. My wife let my play on the open door for a while before I put an end to that practice. Whatever is broken in there is the result of too much weight on the open door.
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