My american standard jet tub will not turn on. The power is going to it. It clicks when you mash the button that is in the tub. It does nothing but click. The model # is PUWWSCAS12598R

Trey, motor or pump is seized, have tech. take a look and repair.

Not normal for that to happen but the jet faces on the two back jets may be turned off or down.
Try turning the face of the jet clockwise and see if you get more water flow out of each jet.

Rod
US Parts Center

The problem you are experiencing is common to many jetted bathtubs.It is a result of dried bathing water in the tub. There are a couple of solutions to resolve this ongoing problem.

1. Use your tub more frequently as the water will not have time to fester in the pipes.
2. Use a cleaning solution made for cleaning the pipes on jetted bathtubs once every three months.

You find Cleaning and Maintenance Products for jetted tubs at the following website. US Parts Center


Rod
US Parts Center
888-521-6183

In my case I took the motor out and used a screw driver to turn the impeller in the front of the pump and the fins inthe back. Put it back together and it worked. I then used 2 tablesoons of dishwashing detergent and 1/2 cup bleach and ran it for 20 minutes to clean and degrease the impellers

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Hello: Please contact us at Wmerican Standard Brands and we will gladly help you.
1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

-Paul, on behalf of ASB

sounds like maybe the jet faces are turned off. see if they turn one way or the other and they may open and spew water out for you.

Hi, Dayne here,

If your tub has an air switch, it could be the push button, but more likely the air switch. Disconnect the tubing from the button and give it a light puff of air. If it turns on the pump. it is the button. If not, listen and veiw the air switch as you give it a light puff again. If the switch contactors close, the switch is probably good, and it unfortunately may be the pump. Remove and have it tested after looking for a reset or manual over ride by the air switch.

Thank you.

The water in the tub needs to be higher than the jets!

check for power at plug in if power your vacume switch is probably out replace switch.

Check the air vacuum switch and line as you may have a air vacuum leak. The button that controls the on and off to the jets is an air vacuum switch....It may have a slow air leak in the line or connections that is activating the on and off control