Question about American Standard 2771.002.021 Cadet 5' x 36" Bathtub, Bone

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My american standard jet tub will not turn on. The power is going to it. It clicks when you mash the button that is in the tub. It does nothing but click. The model # is PUWWSCAS12598R

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Hello:

Please contact us at American Standard, and will be glad to assist you.

-Paul, Brand Marketing
on behalf of American Standard Brands

1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

Posted on Sep 03, 2011

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Posted on Jan 02, 2017

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Hydromassage 1063


Not normal for that to happen but the jet faces on the two back jets may be turned off or down.
Try turning the face of the jet clockwise and see if you get more water flow out of each jet.

Rod
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American standard jet bath tub black particles coming out of jets


The problem you are experiencing is common to many jetted bathtubs.It is a result of dried bathing water in the tub. There are a couple of solutions to resolve this ongoing problem.
  1. Use your tub more frequently as the water will not have time to fester in the pipes.
  2. Use a cleaning solution made for cleaning the pipes on jetted bathtubs once every three months.

You find Cleaning and Maintenance Products for jetted tubs at the following website. US Parts Center


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888-521-6183

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When I push the button on my american standard jacuzzi tub I hear the hum of the motor but jets don't come on


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My american standard jet tub will not turn on. It is plugged in and power is going to it. I worked just fine and then it simply stopped. It does make a small clicking noise when button in tub is pushed to...


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Hello: Please contact us at Wmerican Standard Brands and we will gladly help you.
1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

-Paul, on behalf of ASB

Sep 02, 2011 | American Standard Home

1 Answer

My American Standard spa tub Williamsburg Elite Model 2425E has a couple of the eight jets failing to jet, the two on either side of the rear left corner.


sounds like maybe the jet faces are turned off. see if they turn one way or the other and they may open and spew water out for you.

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My american standard jacuzzi tub is pluged in but jets won't turn on


check for power at plug in if power your vacume switch is probably out replace switch.

Apr 28, 2009 | American Standard 2771.002.021 Cadet 5' x...

1 Answer

I have an american standard air tub and cannot get the air jets to shut off.  They turn off, but come back on automatically a short time later.  How do I shut the power off?


Check the air vacuum switch and line as you may have a air vacuum leak. The button that controls the on and off to the jets is an air vacuum switch....It may have a slow air leak in the line or connections that is activating the on and off control

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