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Posted on Sep 02, 2011
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I have a M2016S phone at my new desk. The message light is blinking but I have no idea what the password or mailbox number is since I am new to this desk. How do I restore the default setting and then what would they be?

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5 Related Answers

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Anonymous

  • Posted on Dec 24, 2007

SOURCE: NorStar T7316E Corded Phone Problem - mailbox locked

You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

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dheintz

  • 1 Answer
  • Posted on Jun 03, 2008

SOURCE: Not working

Astonishingly, assignment of announcement to phone line is not documented in the user manual. Tech support was totally worthless concerning this issue. I had to discover it by trial and error. To assign an announcement to a specific phone line do the following:
1) Record your announcement message for a, b, c, ao, etc. as documented
2) Press program
3) Keep pressing the feature button until ANNC appear at the bottom of screen, line 1 appears at the top, and the letter 'a' appears in the middle.
4) Choose the announcement to be assigned to Line 1 by pressing the select button
5) Press the feature button again. Line 2 appears in the display.
6) Repeat step 4 to select the announcement to be assigned to Line 2.
7) Press program button, or take phone off-hook to end the sequence.

Shame on AT&T for such shoddy documentation, and lack of support for their products!

Anonymous

  • 2 Answers
  • Posted on Nov 21, 2008

SOURCE: Employee's mailbox locked and No one knows Admin password

Jessie711 - You Rock! Your post on the 21st fixed my problem :)

consultel1

george peters

  • 860 Answers
  • Posted on Nov 04, 2009

SOURCE: I am having a problem with the Nortel phone

That set may have the general delivery mailbox attached to it. The mail box number for the general delivery mailbox is 100. you might try and resetting that mailbox to see if it gives you access.

Anonymous

  • 516 Answers
  • Posted on May 29, 2010

SOURCE: admin password 1020000 does not work

http://www.freevoicetelecom.com/docs/norstar_docs.php?vmrfile=Reset_Admin_Password.htm

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A few of our rooms has the voicemail light blinking. There is not a voicemail waiting and can not be cleared from the front desk or from the room.
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A few of our rooms has the voicemail light blinking. There is not a voicemail waiting and can not be cleared from the front desk or from the room.

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